This document is to be used to assess complaints made about either ADISA, OUTSIDE of an audit. For any compliant relating to a specific audit the appeals process must be followed.
Please note: in order to investigate any compliant the entity or person making the complaint should be willing to document their compliant using this form. If they are unwilling to do so, the compliant cannot be investigated.
All complaints are dealt with by the CEO and whilst every compliant will be responded to, specific details will be withheld by ADISA to ensure confidentiality is maintained.
* Please note that without evidence, the complaint might not be considered credible.